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Guest comment: the legal approach to redundancy

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No employer likes to find out that you have taken legal action in your past and you will find yourself in the unenviable position of never getting beyond 2nd interview stage anywhere.  Read all comments »

Think you might be made redundant? Now's the time to start saving those emails, says employment lawyer Elaine Aarons.

Everyone in the City knows that economic woes lead to redundancies and the banking sector is being particularly hard hit in the current downturn.The latest figures from the Centre for Economics and Business Research suggest that up to 10,000 jobs could be lost in the City this year alone.

But in every round of redundancies, a significant percentage of employees are reluctant to just sign on the dotted line and accept their redundancy offer, especially if they feel their dismissal is unfair or unjustified.

First steps

If you are concerned about redundancy, the best precautionary measure you can take is to make careful notes of all conversations with your employer. It goes without saying that you should save all relevant e-mails or letters too. Amassing evidence is crucial.

This advice particularly applies to high achievers. Counter-intuitively, we are currently seeing some banks making their high fliers redundant. Speculation is that this way clients can be shared out amongst fewer players, thereby increasing profitability.

The first formal sign that you may be facing redundancy will be receiving an ‘at risk’ letter from your employer. Redundancy is not supposed to be a definite outcome on receiving such a letter, but it usually is.

In such correspondence, the employer typically explains that they are looking to deploy the ‘at risk’ employee to another department. As many banks have moved towards headcount freezes in the last few weeks, redeployment is not likely.

During and after a dismissal

Employers seem to be adhering more rigidly to proper dismissal procedures now, compared to during the last recession in the 1990s. It will thus be harder to bring a claim based on a procedural mistake, as fewer mistakes are being made.

However, this is not to say that unfair dismissals do not occur – employees are often made redundant in unfair or unjustified circumstances, even if the dismissal procedures are followed.

If you feel that you have been made redundant unfairly, you should ask to see the redundancy criteria that have been applied, and how individuals were selected for redundancy. Other than the counter-intuitive example of high fliers being made redundant cited above, we are seeing evidence of pregnant employees, or those returning from parental or sick leave, being made redundant. If you are made redundant in such circumstances, you may well have a claim for discrimination as well as unfair dismissal. Unfair dismissal claims are capped (currently at £63k). Discrimination claims, which are uncapped, can therefore be more valuable.

Making a claim

If you do feel that you have been unfairly made redundant, you should look into obtaining legal advice. It is likely that your claim will be settled by your employer, particularly if they are facing other similar claims. A good lawyer will be able to maximise the settlement you receive.

A word of warning though: steel yourself for a fight before making any claim. Whilst it is unlikely that your claim will go to a full employment tribunal, you are likely to have to go through either an appeal or grievance procedure, which is never pleasant. Allegations of underperformance are standard fare in the current climate and you will feel on the defensive when you want to be on the attack. You should be absolutely certain of your motives and objectives before seeking a legal solution, but there is no doubt that those who are tenacious do best.

Elaine Aarons is a partner in the employment team at international law firm Withers LLP. She specialises in acting for senior executives.

COMMENTS

JD,  Fri 04 Apr 08

Compromise agreements are a licence for banks to get away with murder, gaging the employee from disclosing the details which gave rise to liability by the bank. In some cases there is a public interest in taking the case further to ensure the banks do not consider themselves above the law!

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Jane,  Fri 04 Apr 08

The real bugbear is the cap imposed on unfair dismissal payouts.  I think it hovers somewhere around the £70,000 mark.  You can be awarded much higher damages if you can claim any of the discrimination clauses, but a straightforward white male is stuck with the £70k figure, irrespective of how badly he has been treated by his employer. When you consider that this is not even close to the earnings of a reasonably experienced banker, it creates a situation where the more experienced and high earning employees are disproportionately affected by redundancy - and it also creates an environment for the banks where culling their higher achievers (and earners) makes short term sense.  There should be more lobbying to get the cap raised to reflect the salaries of those affected in the City.

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Mary S (Formerly MS),  Fri 04 Apr 08

Hi Jane, I read your comments with interest. I think it is extremely brave the way you challenged your employer. I can understand why so many people on this site want to protect their anonymity. You don't get much support when you're up against a bank. It is unfortunately that there is no union representation. With collective bargaining power, it would not be so intimidating or costly for employees to protect their rights at work

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Jane,  Fri 04 Apr 08

Mary, thank you again.  I wouldn't say it was brave to stand up to the bank - perhaps foolhardy, given the way we've been treated ever since.  But I do believe you should fight for the things you believe in. In fact it was my husband treated abysmally by the bank - I rather suspect that most banks wouldn't want to hire me, given my outspoken stroppiness...I'm writing a book on our experiences, so I'll ask eFinancialCareers to plug it when it's published!

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Ex ML, Information Technology,  Fri 04 Apr 08

As a highflyer at a US bank in London for over 5 years, things started going badly for me when I moved to a new department where my line manager was very weak and another senior manager in the area was keen on making sexual jokes towards me.  Because the firm had paid for my MBA to the tune of £30k I could not leave and had to endure this environment for a year.  It was very tough and demoralising to go from being a top performer to this.  After making a complaint, HR "investigated" but nothing changed.  The manager who was making sexual jokes remained employed and I was sidelined from further work, which I brought to the attention of HR again.  After this, I was selected for redundancy on the basis that I was the weakest member of the team.  When I asked for information on how I was selected, I was given a printout with one line of a spreadsheet with scores of 0/20 against each criteria.  It was all nonsense.

Lessons learnt: HR is always there to protect the firm and HR staff will look you in the eye and lie and cheat, as will your own managers. I made a subject access request but nothing was done.  Firms know they can do this as the Information Commissioner can't really help.

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Jane,  Fri 04 Apr 08

Dear ex ML, sorry to hear about your awful story.  Sadly, it's more the case that the Information Commissioner WON'T help, rather than can't.  We've asked them twice to intervene in our case.  They insist that the information we seek 'can't be found' - when we know the name of the law firm holding a compromise agreement specifically gagging the employee to whom the data was inadvertently sent.  Doesn't get more open and shut than that in terms of data abuse, really).  Yet the IC insists that they will not take action (ahem, it is 'inappropriate at this time').  Truly a watchdog with no teeth. As an employee there is no-one there to champion you, you have to do it all yourself.

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Anonymous, Investment Banking / M & A,  Fri 04 Apr 08

I am currently appealing a "redundancy".  The true situation is that my line manager was bullying me for the prior 2 years and has a reputation throughout the firm as a bully.  I sought to resolve this through an informal resolution process that I initiated but the organisation suffers from weak management and hence an unwillingness to tackle the real issue ie the bully.  The consistent advise that I received before commencing on this informal process was that it almost always ends in the victim leaving the firm, usually through a redundancy/firing.  Hence, I took very detailed notes at all stages over the past months.

If you believe that you're a victim of bullying (not just unfair dismissal and/or discrimination), then you should also look to see if you have potential grounds for action under the Protection From Harassment Act 1997 which created a criminal offence for bullying.  It also provides a civil law remedy to seek damages against the employer for bullying by an employee towards another employee, such damages being far greater than under English law for unfair dismissal.  Majrowski and Green v Deutsche Bank are the 2 key precedent cases

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Sue (I previously used the name Undisclosed), Investment Banking / M & A,  Fri 04 Apr 08

Apologies for withholding my name, I previously wrote about how I was attacked at work. Naturally it is a sensitive issue. I have a great deal of sympathy for Ex ML. It can be really upsetting when a company is claiming the grounds for your dismissal is poor performance, when you have a history of high achievement in the bank. In my situation I had just been awarded a very good bonus, but the bank still claimed the dismissal was about performance and totally unrelated to the attack by the senior male banker. I found myself totally shunned by my team and colleagues who had consistently given me good feedback suddenly acted as witnesses against me. As I mentioned, I was lucky with my Subject Access Request, which revealed some very embarrassing discussions by senior members of my team. I will never trust HR to protect my employment rights again!

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Mary S,  Fri 04 Apr 08

Dear Jane, I will definitely be the first to buy your book! Can't wait to read about the challenges you faced and any advice you can give other people currently in the same situation you were. I think it is tough knowing you have a very small chance of succeeding against a bank, but I'm sure you are much stronger for having fought back! I know I am! Best of luck for the future to you and your husband. I'm sure you'll meet lots of people who had similar experiences at your book launch.

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Jo,  Sat 05 Apr 08

Dear Anonymous IB, I read your account and felt surprised how similar it was to my own current situation. I also followed the "informal resolution" route. The bank was very laid back about following their own internal procedures as set out by the employee handbook.

While the bank denies it, any employment lawyer would tell you this procedure is part of the 3 stage statutory grievance procedure so the bank needs to follow certain steps such as giving you written notice of the outcome and your right to appeal.

In my situation, I went through the investigation and knew none of my team would support me, I was given a very brief verbal explanation of the outcome by HR. Naturally they found “no bullying, no sexual discrimination etc”. Even as a layperson it was very easy for me to challenge, which I did numerous times in writing but HR just told me to move on.

As you mention, another useful ground for challenge is Dignity at Work (bullying). If you give the bank notice of bullying, under the Health & Safety Act they need to take steps to ensure you are supported eg stress management training etc. I feel stunned I am constantly educating my employer about the relevant law!

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