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TOP STORIESTHE OUTSIDER: Redundancy – it isn’t your fault, honestly6 June 2008COMMENTSI definitely disagree with this article. The vast majority of the time, and particularly this year, the people who got fired were underperformers, it was not just 'random'. Read all comments »In the City, technical competence is taken for granted, sometimes wrongly. It’s regarded as a commodity that can be bought by the yard, a bit like the people who provide it. What turns the workforce into individuals who stand out, get noticed, promoted and paid, is the confidence and skill with which they do what they do. Confidence – though not over-confidence – is a key differentiator, and it can be the first casualty when the horrible axe of redundancy falls.
Having lived through several down cycles in the Square Mile, and seen friends and business associates apparently randomly taken out and shot, I’ve become cynical both about why people get fired and what to do when it happens.
The only certainty that traditional investment banks had at the start of the new financial year was their overhead. The chief operating officer might beat up all the teams to produce probability weighted forecasts of deal revenues, but everyone knew that if reality matched the forecast, it was an accident. Most firms went the integrated route, thinking to build in diversity and even quality of earnings – yes, really – by running trading books, taking positions, getting into asset management, and generally taking initiatives – management-think for activity which is actually a goal in its own right, regardless of what it achieves.
In fact, the investment banking industry, which holds itself out as a source of advice for other industries at critical points in their development, is itself about as badly managed as any of its clients, although it does have the edge on most of them when it comes to presentation skills and logical argument about whatever is its latest money-risking, bonus-generating wheeze.
So when things go wrong – and just lately they’ve been going terribly wrong – the greedy, impatient, short-term orientated individuals running the firm do what comes to them instinctively. They take greedy, impatient, short-term action.
What this means in practice is a first round of belt tightening – junior members of the firm flying at the back of the plane, staying in cheap hotels, not being allowed to charge taxis home at night, while the senior people, who are the real big spenders, show leadership by carrying on as before.
The next stage is shedding people. Once again, the axe rarely falls on senior people, who have been around a while and are part of the club, but on the junior ranks, where firing 10 people may save the same as one under-achieving managing director, but at least the impression can be created that a lot of activity is under way, that things are happening and management is being decisive.
The third stage is exiting whole business areas, with ethnic cleansing of entire departments, regardless of talent, ability or hard work.
The key point about all three stages is that they are unfair. Words like random, arbitrary, ruthless and thoughtless spring to mind. There is no covenant to ‘look after your people’. People are a commodity and commodities get traded.
But therein lies hope. Having seen confident, successful, exuberant people walking out of the office carrying their belongings in cardboard boxes – so much more thoughtful and discreet than bin-liners – and looking diminished by the experience, shocked and surprised and bewildered, the lesson I take away is that however hard it seems, you mustn’t allow it to matter. If you do, you risk becoming unravelled, and without confidence you won’t bounce back.
Of course it’s unfair. But keep your perspective and see it for what it is. It’s a casino, and not just any casino. We’re not here to play the slots. We’re in the high stakes room playing roulette. It may be random, it may be arbitrary, but we don’t complain when we win.
And when we lose, which everyone does from time to time, accept it and bounce back. You haven’t necessarily failed. Your firm, your boss, your team may have hit the rocks. Maybe it was the market, which is bigger than any of us. But you are still in the game, and in the long term that’s what matters.
David Charters’ latest book, The Ego Has Landed, is published by Elliott and Thompson, price £9.99.
COMMENTSHotshot, Trading, Fri 06 Jun 08I agree with the article, redundancy doesn't necessarily indicate people's ability. There is a lot of randomness, office politics and settling of scores. JPMorgan's selection of Bear people was puzzling, if Jamie Dimon wanted the best person for the job in each position then spending half an hour max with Bear people is an odd way to go about it. Add your comment »MortgageGuy, Debt / Fixed Income, Fri 06 Jun 08Thinking lay-offs are uniquely correlated with competence is a sign of a lack of experience of the real world. Performance and competence are a factor; more important is politics and being part of the club. Add your comment »MrsPiggy, Sat 07 Jun 08I agree with MortgageGuy. I have been issued with redundancy which I am appeaing against because it is frustrating to know that there are grossly incompetent senior people still working in the company. It is a matter of principle, I know my worth and I had an excellent track record as an employee, so I will not accept redundancy. Companies should sack people who are lazy, cant learn, who are narrow minded bigots with no mind of their own who follow senior management ideas blindly without challenging anything....Redundancy is a form of dismissal and if you feel you have been unfairly selected you are probably right so challenge your employer.... Add your comment »hanging in there, Private Equity / Venture Capital, Mon 09 Jun 08Everybody who has been through 2 downturns or more knows that Henry's statement is showing an understandable lack of experience and how the city operates.
John Homes, Equities, Mon 09 Jun 08word of advice - don't waste your time and money fighting a redundancy decision. it is easy to get bitter. this time it is different. no one is safe. those pompous asses who make redundancy decisions will be faced with 2 outcomes if they hold onto their jobs in this current environment. 1) staying with the firm and getting stress, high blood pressure and sleepless nights, or 2) eventually getting made redundant themselves. Believe me - by the end of this year, there will be many more people waking up to Jeremy Kyle and thinking "what the **** am i going to do today?" and the chances are it will be those who were behind your redundancy decision. a falling tide exposes us all. Add your comment »chinny, Information Services, Mon 09 Jun 08I agree with PJ and yes while David Charters's article is fairly good; I beg to differ in one of his assumptions regarding redundancy - my uncle in a senior position in a large oil company was recently made redundant after over 20 years of experience...can someone explain this to me how such happened and it would really be nice if people could post comments that they have actually experienced or they know people who have rather than bashing other peoples' comments based on hear-say...Judging by what is happening on the Apprentice;anyone can get fired - especially the good people who are seen as threats, not buddies with management , not manipulative,not ruthless, not deceptive etc but the Lees, Claires, Alexs and of course the Helenes usually and sadly survive but I might be wrong but as David said, its not the end of the world and there's the need to get up and fight for survival and of course not being bitter during the whole process.... Add your comment »anon, Trading, Mon 09 Jun 08henry is rubbish.. can we pl get rid of these consultants.. they cant offer a job, they are not in banking and they are full of ****. my mother would offer better advise Add your comment »pradeepkrish, Mon 09 Jun 08Agree with the article and Henry to an extent. Found the lady claiming discrimination cause she is a 'black female' most irritating. Get a life. Add your comment »Henry_needs_a_scrub, Capital Markets, Tue 10 Jun 08Henry, one day life is going to kick you in the a**, you have been in the industry way too long and your ego is way overblown. Firstly show a little compassion for the people who have lost their jobs. Secondly , to state "the vast majority of time people who got fired were underperformers..." is complete utter nonsense. I have been industry for more than a decade (without being fired) and I have seen many brilliant high performing high revenue generating individuals laid off for very unrational and obscure reasons. On another note, no one is deemed indispensible to these organizations as you mention, however skilled you are, you should be able to realize it yourself with all the examples of high-profile casualties hitting the headlines coming as a result of this current market crisis. Finally, a lot just leave on their own because they are tired of working with immature self -absorbed individuals with your kind of mentality and lack of humility... Add your comment »Wizard of EC1, Research, Tue 10 Jun 08I think we all agree that Henry is an inexperienced individual who is looking at his first market down turn - he make think he is bullet proof, the experienced amongst us know he is not. The City is managed on nepotism and politics, competence or performance is difficult to measure outside the Front Office and therefore has little to do with the redundancy decision. Most managers in the City are poor, they plan no more than three months ahead and are staggeringly selfish. The art of survival is to gain and maintain “sponsorship”, generally by being a sycophant, bribery or even blackmail. If you get put on the list – do appeal – it is the only way to throw a punch that will not negatively impact your financial package. Insist that the Appeal is heard by someone “independent”, at least then people outside your bosses’ control may raise questions about his/ her management of the situation and the politics may even become exposed. Your aim should be to damage their reputation. Flood HR with emails and requests, become a pain in the neck – remember, you have time on your hands. Turn up the volume and make noise. Won’t impact the standard deal and well worth landing a punch . Add your comment »
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