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THE OUTSIDER: Redundancy – it isn’t your fault, honestly

COMMENTS

I definitely disagree with this article. The vast majority of the time, and particularly this year, the people who got fired were underperformers, it was not just 'random'.  Read all comments »

In the City, technical competence is taken for granted, sometimes wrongly. It’s regarded as a commodity that can be bought by the yard, a bit like the people who provide it. What turns the workforce into individuals who stand out, get noticed, promoted and paid, is the confidence and skill with which they do what they do. Confidence – though not over-confidence – is a key differentiator, and it can be the first casualty when the horrible axe of redundancy falls.

Having lived through several down cycles in the Square Mile, and seen friends and business associates apparently randomly taken out and shot, I’ve become cynical both about why people get fired and what to do when it happens.

The only certainty that traditional investment banks had at the start of the new financial year was their overhead. The chief operating officer might beat up all the teams to produce probability weighted forecasts of deal revenues, but everyone knew that if reality matched the forecast, it was an accident. Most firms went the integrated route, thinking to build in diversity and even quality of earnings – yes, really – by running trading books, taking positions, getting into asset management, and generally taking initiatives – management-think for activity which is actually a goal in its own right, regardless of what it achieves.

In fact, the investment banking industry, which holds itself out as a source of advice for other industries at critical points in their development, is itself about as badly managed as any of its clients, although it does have the edge on most of them when it comes to presentation skills and logical argument about whatever is its latest money-risking, bonus-generating wheeze.

So when things go wrong – and just lately they’ve been going terribly wrong – the greedy, impatient, short-term orientated individuals running the firm do what comes to them instinctively. They take greedy, impatient, short-term action.

What this means in practice is a first round of belt tightening – junior members of the firm flying at the back of the plane, staying in cheap hotels, not being allowed to charge taxis home at night, while the senior people, who are the real big spenders, show leadership by carrying on as before.

The next stage is shedding people. Once again, the axe rarely falls on senior people, who have been around a while and are part of the club, but on the junior ranks, where firing 10 people may save the same as one under-achieving managing director, but at least the impression can be created that a lot of activity is under way, that things are happening and management is being decisive.

The third stage is exiting whole business areas, with ethnic cleansing of entire departments, regardless of talent, ability or hard work.

The key point about all three stages is that they are unfair. Words like random, arbitrary, ruthless and thoughtless spring to mind. There is no covenant to ‘look after your people’. People are a commodity and commodities get traded.

But therein lies hope. Having seen confident, successful, exuberant people walking out of the office carrying their belongings in cardboard boxes – so much more thoughtful and discreet than bin-liners – and looking diminished by the experience, shocked and surprised and bewildered, the lesson I take away is that however hard it seems, you mustn’t allow it to matter. If you do, you risk becoming unravelled, and without confidence you won’t bounce back.

Of course it’s unfair. But keep your perspective and see it for what it is. It’s a casino, and not just any casino. We’re not here to play the slots. We’re in the high stakes room playing roulette. It may be random, it may be arbitrary, but we don’t complain when we win.

And when we lose, which everyone does from time to time, accept it and bounce back. You haven’t necessarily failed. Your firm, your boss, your team may have hit the rocks. Maybe it was the market, which is bigger than any of us. But you are still in the game, and in the long term that’s what matters.

David Charters’ latest book, The Ego Has Landed, is published by Elliott and Thompson, price £9.99.

COMMENTS

Hanging in there, Private Equity / Venture Capital,  Tue 10 Jun 08

Yeah. Let Henry get on with stuff. He’s busy avoiding redundancy...

Fully agree with wizard, most people underestimate their negotiating power. Remember, although I have never seen a COMMUNICATED decision being changed, (people get put on and off potential redundancy lists all the time - so you may have been closed without knowing), nobody in the world can force  to sign anything! They will push and talk nicely, then get rough and nice again etc...  Stay cool, time is on your side, and the bank needs to communicate numbers (signatures) more than costs. Being a lawyer by training my advice is being tough, clear and somewhat arrogant. Many however are in shock and give in to have peace - very wrong. The decision has been made. You got all the time in the world to repeat "not enough". A big bank will try to avoid legal actions at almost any price.

There r good news as well. A friend just found a new decent role at a bulge bracket - it was painful but went through in the end.

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Windy, Private Equity / Venture Capital,  Tue 10 Jun 08

You are all missing the point

I have been made redundant twice and it’s actually a great career choice-work a few years with decent bonus get large redundancy payoff  plus last years bonus again (30k of it tax free) , take 6 months off to watch World Cup/Euro championships/ repeat cycle then retire

I am a high performer so sometimes it’s difficult to be made redundant but begging does work. An old boss of mine made redundant from a US IB made so much money in the payoff he retired at 35

Good luck!

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WindyPayMeOffPlease, Private Equity / Venture Capital,  Tue 10 Jun 08

You are all missing the point

I have been made redundant twice and it’s actually a great career choice-work a few years with decent bonus get large redundancy payoff  plus last years bonus again (30k of it tax free) , take 6 months off to watch World Cup/Euro championships/ repeat cycle then retire

I am a high performer so sometimes it’s difficult to be made redundant but begging does work. An old boss of mine made redundant from a US IB made so much money in the payoff he retired at 35

Good luck!

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Fuppy, FX & Money Markets,  Tue 10 Jun 08

Henry, having spent 30 years in the City, I have seen a few peaks and troughs and therefore a few clearouts, and I have out lasted them all. I have also  been involved in exiting people who made good revenue in a good team, but I was forced to exit them so to ensure the numbers and ratios were met. So I would lose your narrow mindedness if I were you, otherwise the next time I can see your name being top of the exit list !

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Anon, Investment Banking / M & A,  Tue 10 Jun 08

As Sir Alan Sugar once described consultants: BUMS! How true!

In the City is is not competence. You would nt have been hired in the first place. It's all about politics and your ability to BS. Have none of the latter two and you're toast sooner or later.

Most senior managers have confidence to the degree of being full of ***** and they usually are. Regulators and shareholders should have a clear overview of what those senior managers actualyy generate and review their pay packagaes accordingly.

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testing times, Investment Banking / M & A,  Tue 10 Jun 08

Dissmissal vs. Redundancy

During the 1st week of publising exactly where the cuts were to be made in the bank I was working for, as I was the newest and least technically experienced in the team of just over 1 years analyst experience, instead of making me redundant they fired me in that same week.

Management cost cutting excersizes gave some c**p about how I did not meet the standards when my review only 1 mnth ago indicated healthy progress.

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Nice Guy, Credit,  Tue 10 Jun 08

The article is very true...... my friend was recently made redundant, he was an over acheiever and handled his job very nicely, he was made to go right before a deal he was handling was going in so that the manager could take credit for it.... managers are ususally worthless the more higher up they are ..... they are in meetings all throughout the day ... no wonder they never get any job done ..... and 80% of meetings are redundant rubbish one can do without ...... the banking industry has gone bonkers and need a good restructuring where people who deserve credit rise themselves and don't need to kiss their managers ass to get it

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Billl C, Capital Markets,  Wed 11 Jun 08

writer is correct this is usually how it goes down. Been in the business for 12 years and finally got let go in this the worst of all the downturns I've seen.

I'm a single white male who always got great reviews and my managers liked me (but were not consulted in the firing process) but was the first one out the door (no married persons were fired in the first round in my group with 10 layoffs, no women or people of color were let go either guess I was the politically expiedent choice).  As for the black female employee well usually you are politically unfirable so I'm flabbergasted you were - no offense but it must have been for a reason!

The business sucks and these firms simply don't care about you and will do whatever they can to please the street and look like they are doing something - even if it means firing good employees and/or ditching profitable groups

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RC, Asset Management,  Wed 11 Jun 08

I think Carl Marx said "the graveyards are full of indispensable people" People delude themseleves, but there's no such thing. Redundancy isn't that much beyond random as David says. (and no I've never been made redundant )

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Bemused, Investment Banking / M & A,  Wed 11 Jun 08

I think it is actually a myth not fact that blacks, asians, gays, women can't get fired for political reasons. There are no statistics to back up the claim. Besides there are still may out of court settlements which obscure the facts. Having a legal background I can assure you it is not easy for a claimant to win a sexual/ race/ gender discrimination claim. Most claims don't succeed for lack of evidence - which does not mean the the bank had no case to answer, merely that the standard of proof is very high. Many other cases never reach court because claimants run out of money. I'm not sure how any intelligent person who have thought about the issue can claim minorities are unfirable! I'm sure like any other employee facing a work place dispute, such as sexual harassment or bullying, a minority is not going to get any real support from management and will probably have to work harder to get taken seriously

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