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Guest Comment: My life as a parasite

COMMENTS

On another note, the whole GS thing - why do you think they invite so many firms to join their PSL? And guys this is not rocket science......  Read all comments »

As a headhunter, I am a parasite who will be first up against the wall when the revolution comes. I know this to be true, since Geraint Anderson, the former Dresdner analyst now known to be City Boy, says so.

It's the latest of many attacks upon my profession. Are we really that bad?

Yes.

How do I know? Well, at the Global Derivatives & Risk Management conference in Paris, our group ended up in a bar arguing about latency for algorithmic trading (which is what I did when I had a real job). In a momentary lapse of judgement, I let slip that I was now a headhunter. The guy sitting next to me jerked as if I'd stuck a pin in him, and flatly refused to rejoin the conversation, such was his loathing.

Over on Wilmott.com we read about someone whose career was capsized by a headhunter who "accidentally" sent his CV to his boss, and who is now sidelined.

One evening recently, I met with a senior manager at a bulge bracket who had been emailed so many CVs from one agency that day that it had taken down his inbox, causing real pain. So much for ‘search and selection’.

Why is it that bad?

Here's the answer I gave him whilst pouring the wine: "You know that XX carpet bombs CVs, you know they lie, and change CVs, yet you still do business with them."

Apparently they also regularly tried to take out staff they had put in, in straight violation of their contract, and since they are an entrenched supplier, "nothing can be done".

But that is exactly why you hate me – even though we've never met, and I don't actually work for one of the carpet bombers.

The same issue applies to candidates. Because I openly offer careers advice I get correspondence of this sort: "Is X bank really hiring an entry-level quant?” Of course not! Its headhunter is simply trying to get you to go for the interview in order to collect information.

Some deceit is done with cunning and secrecy, but if you can't be bothered to research the firm you're trusting with your career, then frankly you deserve what you get.

Repeat business in financial recruitment is the exception, not the rule – at least from the point of view of the candidate – and staff turnover at some agencies is at Indian call centre levels. Thus the agent cares only about getting bums onto chairs. The concept of a long-term relationship is alien to someone with a monthly target and no knowledge of the business.

I've done the CQF, but apparently most headhunters think Bloomberg is a skiing resort and that Black Scholes is some kind of upmarket shoe.

HR has a real opportunity to make this better: after each hire, ask about the quality of service the hiring manager got – some simple scale of 1-10 is enough. Then circulate the results. Bad agencies will feel pain very quickly.

Candidates can do the same: simply say, "I've read about you, goodbye", when they ring.

Until you do these simple things, stop complaining.

Dominic Connor is a director of P&D Quant Recruitment.

COMMENTS

Alan, Capital Markets,  Thu 03 Jul 08

mr "a headhunter", I (and most other people in the city) have had equal success applying directly via company websites.

And its you (the headhunters) that contact us. We place our profiles on efinancialcareers and you ring us up with jobs. We are not saying we don't need you, all we are saying is that sometimes some of you and by saying some of you I mean about 98% act very unprofessionally.

Yes I said 98, because from my experience headhunters/search firms/recruiter/agencies (or whatever flashy name you may come up with in order to look good in the eyes of Goldman, UBS, JPM, Merrill etc) act in a similar fashion.

Its time REC or whatever organisation that regulates recruitment firm put a code of conduct in place.

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Research, Research,  Thu 03 Jul 08

Being a Recruitment Consultant really doesn't require any skill at all (except maybe being able to pick up a telephone), hence why so many graduates (and non-graduates) enter the "profession". The people who work in recruitment at this level generally have no substantial work experience outside of the recruitment industry and very limited knowledge of the market and companies they recruit for. VOLUME is the key - post fake jobs online to get as many CVs to fill your database, send out as many CVs to companies as possible. In actual fact, most of these recruitment companies are extremley KPI driven - how many calls you make, the amount of time you spend on the phone, how many CVs you bring in and send out. It's not about quality but quantity. As one MD of a well-known recruitment company said: If you throw enough s*it on the wall something will stick... And this is why the majority of contingency and many so called search firms provide an absolutley appaling service to both candidates and clients and the industry have an awful reputation! A real Headhunter will know and understand the industry they work in and won't rely on databases to fill positions!

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Mr Manager, Trading,  Thu 03 Jul 08

I've worked with a number of headhunting firms both as a client and a candidate and am truly shocked by the tactics and demeanour of many of those I've worked with.  I would love to list the worst offendors, but doubt it would be published.

That said, there are a number of exceptions out there and I always try to avoid tarring all firms with the same brush.

The fault lies with the HR Departments themselves.  Agencies respond to what they can get away with, but HR Depts (espc at the big banks) should be more proactive in monitoring the activities of their suppliers and reigning in the loose canons.  They are representing their company to their applicants after all.

That said, HR Depts prefer the easy life and just let this continue.  It amazes me that a number of the firms on Goldman's PSL manage to survive year after year!

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PPDA, HR & Recruitment,  Thu 03 Jul 08

Mr Manager, Goldman is probably the worst culprit as their PSL is the easiest to get on to. They do not care who they do business with and just want to see VOLUME. They have no particular vacancy in mind but just want “Goldman material” and so encourage CV spray & pray tactics. Only 1 or 2 agencies really get repeat business from them and it is not because they are better but because they are more aggressive and more connected with partners.


Funny how when times are tough it is the HH who always get the blame. HH in many ways make markets. They make things happen and the good ones will hold the keys to senior hiring managers.

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Michael, Hedge Funds,  Thu 03 Jul 08

I think what Dominic says is partly true but then why do sites like Wilmott permit agencies like Huxley and Orgtel which are basically the same company and part of one large group to advertise fake jobs and then carpet bomb them everwhere? When I ring such companies-all they are interested in doing is getting information and the knowledge of their recruiters is absolutely appalling.

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James, Research,  Thu 03 Jul 08

Dominic- what are you gaining by writing this article? Are you trying to promote to the world that you are "different." Who do you work for anyway?Your article is very slimy, promoting only youself. I have seen you on the Wilmott forum and you do the same there.

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V, Information Technology,  Thu 03 Jul 08

HR only use the bigger agencies that have been in the industry a long time. They never heck the level of service. When I , as a manager, ask to use a brand that is not on the PSL, I am forbidden. We have had larger companies on our PSL for so long and yet the amount of irrelevant CVs that i receive- I cannot tell you.

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Anon, Derivatives,  Thu 03 Jul 08

Who do you work for Dominic?

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Jon, HR & Recruitment,  Thu 03 Jul 08

Why on earth did that conference allow you in?Your whole article is about self promotion.Very cunning. If I was a candidate, I would never work with you.

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Another quant headhunter, Derivatives,  Thu 03 Jul 08

Dominic Connor - I heard at the Global Derivatives Conference in Paris that you made a complete fool of yourself. I heard you asked many questions in lectures that were irrelevant and also made a lot of innappropriate comments.

Dominic you are not aheadhunter, you do not headhunt, juniors send you their CV because you have a large public presence on wilmott.com. Please do not talk for the rest of us when you are a CV shifter, who does not actually conduct a systematic search on behalf of a bank or fund.

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